专利名称:Telecommunications service provisioning发明人:Richard Gregory Carr,Francis Joseph Pope, III申请号:US08/794129申请日:19970203公开号:US05751802A公开日:19980512
摘要:A method of provisioning telecommunications service. A caller requestingservice is connected to a switching system having prompting capabilities. The caller isprompted to enter a service type indicator selected from a brochure describing availableservice types. The service order request is automatically processed to determine whetherthe specified service is available to the caller and whether other data provided by thecaller is consistent. Advantageously, a service order can be generated without requiringhuman intervention beyond the initial entry of data by the service requester.Advantageously, service request data can immediately be verified and data
inconsistencies or incomplete data identified and requested of the caller immediately.Advantageously, errors in the process and the delay resulting from such errors areminimized.
申请人:CARR; RICHARD GREGORY,POPE, III; FRANCIS JOSEPH
代理人:Robert B. Levy
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