商务电话—英语用语
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发布时间：2022-04-22 08:38
共6个回答
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时间：2022-06-22 10:37
在商务接待中，掌握电话礼仪也非常关键，因为很多情况下我们需要在电话中交流。商务电话礼仪英语句型有哪些?下面是学习啦小编搜集整理的一些内容，希望对你有帮助。
商务电话礼仪英语句型
情况一: 打电话的人找的是你自己
Is Daisy there? Daisy 在吗?
Speaking. 我就是，说吧。
That's me. 我就是。
This is Daisy. 我就是 Daisy.
This is she. 我就是。(注: 男的用 This is he.)
You're speaking/talking to her. 你正在跟她说话。
情况二: 要找的人不在
May I speak to Mr. Gates? 请问 Gates 先生在吗?
He's out. 他出去了。
He's not here right now. 他现在不在这里。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
情况三: 要找的人不在, 问对方是否要留言
Can I talk to Mark? 我可以跟 Mark 讲话吗?
He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?
He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?
情况四: 打电话的人问他要找的人何时回来
Do you know when he will be back? 你知道他什么时候会回来吗?
I'm sorry. I don't know. 抱歉, 我不知道。
I have no idea. 我不知道。
He should be back in 20 minutes. 他应该二十分钟内会回来。
情况五: 打电话的人问他要找的人在哪里
Do you have any idea where he is? 你知道他在哪里吗?
Sorry. I don't know. 抱歉, 我不知道。
He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?
情况六: 打电话的人要找的人不在, 愿意接受对方的留言
Can I leave a message? 我可以留个话?
Yes. Go ahead, please. 可以, 请继续。
Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。
Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。
情况七: 接受对方留言时听不清楚, 希望对方重复
When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?
Can you repeat again, please? 能不能请你再重复一次?
(Say) Again, please? 再说一次好吗?
Pardon? 抱歉。请再说一次。
Come again, please? 再说一次好吗?
Im sorry? 抱歉。请再说一次。
情况八：对方希望你替他/她传话，但你想拒绝
May I leave a message? 我能否留个话?
You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗?我的英文不是非常好，我不想听错话。你介意稍后再打来吗?我很抱歉。
If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话，能否请你再打一次，然后在录音机上留言?我的英文不是很好。
情况九：打电话的人要找的人是别人，请对方稍等
Is Brandon there? Brandon在吗?
Yes, he is. One moment, please. 他在。请稍等。
Hold, please. 请稍等。来源:壹壹英语
Hold on, please. 请稍等。
Let me see if he's here. Hang on. OK?
我看看他在不在。等一下，好吗?
情况十：对方打错电话
Can I speak to Alexander Walker?我可以和Alexander Walker说话吗?
Alexander Walker? I'm sorry, but there's nobody here by this name. Alexander Walker?抱歉，这里没这个人。
I'm sorry. I'm afraid you've got the wrong number. 抱歉，恐怕你打错电话了。
What number did you dial? 你刚才拨的号码是多少?
情况十一：要求跟刚刚已经通过话的人再讲话
Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢?我忘了跟她讲一件事。
Sure. I'll go get her. 当然!我这就去叫她。
情况十二：电话打不通
Did it go through? 打通了吗?
The line was busy. 电话忙线。
I got the busy signals. 电话忙线。
情况十三：(因自己忙等原因)请别人去接电话
Paul, can you answer the phone? I'm busy. Paul，你能不能去接电话?我在忙。
Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话?我现在不能接。
Yes, dear. 是的，亲爱的。
情况十四：接到无人电话(就是打来了却不说话的那种)
Who called? 谁打来的?
No one. He hung up on me. 没人。他把电话挂了。
Wrong number, I guess. He hung up without saying a word. 打错了，我想。他一句话也没说就把电话挂了。
商务电话礼仪常用英语
1.常用词汇
区域号码Area code
投币电话Coin call
会议电话Conference call
信用卡电话Credit card call
电话干扰Crossed lines
直拨电话Direct dial call
国内电话Domestic call
分机Extension
分机号码Extension number
交换台号码Exchange number
公用电话Public telephone
长途电话 Long distance call
市内电话Local call
传话机Mouth piece
对讲机系统Intercom system
国际电话Overseas call
同线电话Party line
无线电话Radio telephone
电话本Telephone book
电话亭Telephone booth
电话号码Telephone number
电信局Telephone office
通话次数表Service meter
2.常用礼貌句型
(1)自报家门
这里是青海贸易公司的Tina Hao。我能为您做些什么?
This is Tina Hao of Qinghai Trading Company. May I help you?
(2)听不清楚
对不起，我没听懂您说的话。Sorry. I didn't get what you said.
我听不太清楚.I can't hear you very well.
通信效果不太好.We have a bad connection.
我听不太清楚您说的话.I can't catch what you are saying.
发生上面的情况，您可以请对方再重复一遍，您可以说:
能请您再说一遍吗?Could you repeat that,please?
您能再说一遍吗?Would you say that again?
(3)请对方说慢点
您能再说慢一点吗?Would you speak more slowly?
您能再大声一点吗?Could you speak up/out a little?
您能再说清楚一点吗?Would you speak more clearly?
(4)帮忙转分机
请帮我转分机211. Please connect me with extension two-one-one.
请帮我接人事部好吗?
Could you put me through to the personnel department, please?
(5)他在忙线中
他现在正在接另一个电话.tie's on another line right now.
他正在接长途电话.有什么我可以帮您吗?
He's talking a long-distance call now,what can I do for you?
抱歉.他正在打电话.Sorry. his line is busy.
(6)请对方稍等一下
您能稍等一会儿吗?Could you hold a moment .please?
您能稍等一会儿吗?Can you hold on.please?
请稍等一下.他马上来接电话.Just a moment. He is on his way now.
(7)现在不方便接电话
她现在有客人。She has a visitor at the moment.
他正在开会。He is in a meeting now
很抱歉，我正好要出门。可不可以稍后再打给您。
I'm sorry, but I was just on my way out. Can I get back to you later?
他有来上班，不过现在不在座位上.He's here but he's not at his desk right now.
他还没到办公室。He hasn't come to the office yet.
很抱歉，他刚才外出了.I'm sorry, but he is out right now.
(8)在休假中
他今天休假.He is off today.
热心网友
时间：2022-06-22 07:45
1、请问你找哪位？
首先这个是一个疑问句，是问对方要找谁，所以可以用Who来做开头。与人有关的问句一般可以用who来问，比如：你是谁？ 被翻译为：Who are you？
其次，找 是行为动词，所以需要用到助动词 “do”。
所以翻译出来就是 Who do you want?
2、请稍等下，我帮您转接。
一般关于通话内容，让对方稍等一下都可以用‘just a moment’这个短语，它的意思就是稍等一下，然后请稍等一下，就要加个请，please被用作礼貌用语时，一般放在后头。
然后，put through就是接通的短语，帮你转接就是 put you through.
所以可以被翻译为 Just a moment, please. I'll put you through.
3、肖经理出差去了，我帮您转接他的助理，好吗？
busines trip有出差的意思，前面用的是陈述句，可以直接翻译，肖经理出差去了，就是Manager Xiao is on a business trip.可以用主谓宾结构的顺序直接翻译出来。
后面因为对方是客户，所以要礼貌地问，所以要用may去问。transfer to 有把...转到... 的意思，所以可以翻译为May I transfer you to his assistant?
所以整个句子就是：Manager Xiao is on a business trip. May I transfer you to his assistant?
4、我想找你们公司的业务部。
我想做某事可以用I’d like to 和I would like to这两个句型。因为是通话时说的，所以用speak to.公司的业务部的英语是：business department of your company.
所以可以翻译成：I'd like to speak to the business department of your company.
5、我帮您转接到业务部（财会部、总经理办公室）。
转接的单词可以用 transfer to.业务部的英文是business department，财务部的英文是accounting department,总经理办公室的英文是general manager's office.
所以可以翻译为：
I'll transfer you to the business department (accounting department, general manager's office).
热心网友
时间：2022-06-22 09:03
楼上说的都对。
1.Whom are you calling?
2.Please hold on, I will connect you .
3.I am sorry Manager Xiao is on bussiness trip, would you like to speak to his assistant?
4. I want to spesk to your business depetment.
5 I will connect you to to our business depetment(finance department, General manager's office)
以下是一些常用语， 可以参考下。
I would like to talk to Mr. Liu.[]我想请刘先生来听电话。
May I speak to Mr. Johnson, please?[]我想请约翰先生听电话好吗？
May I speak to your boss?[]我想和你们的老板讲话好吗？
Give me someone who can speak English.[]找一位能讲英语的人来。
Is there anyone who can speak English.[]请问有没有会讲英语的？
I would like to talk with someone in charge.[]我想请你们负责人讲话。
I would like to talk to your chief.[]我想请你们主管讲话。
Let me talk to Mr. Wang.[]我要请王先生讲话。
Can I speak to Mr. Li?[]我能请李先生讲话吗？
When is he expected to be back?[]他什么时候回来？
Do you know when he will be back?[]你知道他什么时候会回来？
Can you tell me what time Mr. chen will be back ?[]你能否告诉我陈先生何时会回来？
Who is this ,please?[]请问你是哪一位？
Who is calling, please?[]请问你是谁？
May I have your name?[]请问你姓名？
Whom are you calling?[]你要找谁？
Will you please spell his name for me?[]请你把他的名字拼给我好吗？
Please say it again.[]请再说一遍。
Would you speak a little louder?[]请你说大声一点好吗？
Will you speak up, please?[]请你大声一点好吗？
Will you speak more slowly?[]请你说慢一点好吗？
Mr. Wang is not in now.[]王先生现在不在此地。
He is not in now.[]他现在不在这里。
He has not come in yet.[]他还没有来。
He will be here in 30 minutes.[]他在三十分钟内会到这里。
He has gone home.[]他已经回家去了。
He is in conference.[]他正在开会。
May I take your message?[]你需要留言吗？
May I have him call you back?[]要我请他回你电话吗？
I am sorry Mr. Chen is unavailable, would you like to speak to anyone else?[]抱歉陈先生不在，你要不要跟其他人讲话？
I will transfer this call to Mr. Chen.[]我把这个电话转给陈先生。
Would you hold the line, please, I will find out his number for you.[]请你不要挂断，我替你找他的号码。
I am sorry to keep you waiting.[]真抱歉，让你久等了。
His extension number is 285.[]他的分机号码是285。
He is speaking on another phone.[]他正在接听别的电话。
Would you please take a message?[]请你代我留话好吗？
Would you like to leave any message?你要留什么话吗？
热心网友
时间：2022-06-22 10:37
如果复杂的不会，就记几个简单实用的吧。
1.hello,what can i do for you?
你这样说的话他们一般都会说:this is ...from...co.,may i speak to ...那就OK了。
2.please hold on
然后你就转接就可以了。不用直接告诉他你帮他转接。
3.sorry,mr sao is on business trip from...to...,could you please contact his assistant?
4.could you please connecting me to your business depetment?
5.i'm connecting you to our business depetment.
热心网友
时间：2022-06-22 12:29
提高英语口语的最好方法就是不去学它
而是像小孩子学中文一样，去练习他，去模仿大人的话
我就是凭着这样的信念而成功的
当时，我一周起码有五天晚上都会跟专业的外教一对一练习口语
不断地练习我的英语口语，并且模仿外教标准的口音
三个月下来，我的英语已经基本达到了外国的及格水平
让老外觉得你的英语及格，已经是不简单的事情。
所以我觉得楼猪你要成功，一定要建立坚定的信念
加上大量的练习，和正确方法。
第一样需要你自己去创造，而后面两样，电话英语可以帮到你。
参考资料：http://www.douban.com/note/69174280/
热心网友
时间：2022-06-22 14:37
1 who do you want on phone?
2 Please hold on, I will get you through
3 Sorry, our manager now is on a business trip.Would you like to have a talk with his assistant?
4 could i speak to the responsible person from your marketing department?
